Lab Partner Program

Connect Lab Results to Authorized Retrieval

Partner with Hermes Health whether you run high-volume clinical and pathology testing or specialized genetic and genomic assays. Our neutral network helps requestors reach your results through compliant, patient-authorized workflows — from routine panels to complex molecular reports.

Industry Challenge

Laboratories Face Long-Tail Requestor Challenges

Managing small-volume requestors creates operational overhead and limits revenue growth opportunities

Operational Inefficiencies

Limited Demand: Managing long-tail requestors adds administrative burden and compliance risk with little return on investment.

High Tech Burden: Most requestors cannot implement your LIS interfaces or work across every clinical and genetic lab in their footprint.

Lack of Standardization: Every request is different, making intake automation tough and scaling expensive.

Request Volume Challenge

Request volume chart showing the long tail distribution

Most laboratories struggle with long-tail requestor management, where high-volume customers generate most revenue while many small requestors create operational complexity.

Lab Partner Benefits

Designed for Laboratory Partner Success

Our platform supports both traditional reference and hospital labs and genetic or specialty testing organizations — with flexible integration paths and the same commitment to compliance and neutrality.

Generate New Revenue

Authorized result sharing

Structured lab and diagnostic data can generate revenue when accessed for vetted, HIPAA-appropriate use cases across the Hermes network.

Scales with test volume

From core lab menus to high-complexity esoteric lines, economics scale with the breadth and depth of data you choose to make available.

Zero integration cost

Hermes leads technical onboarding to your LIS, middleware, or file-based feeds — without charging your lab for the integration.

Maintain Compliance

HIPAA Compliant

All data access follows strict HIPAA authorization requirements with patient consent.

Configurable disclosure

Controls align with how your lab governs result distribution, including options for de-identified or limited data sets where appropriate.

Audit Trail

Complete logging of every data access request for your compliance records.

Two lab models

Traditional clinical labs and genetic & specialty labs

Hermes partners with organizations across the full laboratory spectrum. The workflows differ — high-throughput routine testing versus complex interpretive reporting — but the need for secure, authorized access is the same.

Traditional clinical & pathology labs

Reference labs, health-system core labs, and pathology groups run large menus of chemistry, hematology, microbiology, immunology, and anatomic pathology. Results typically flow through the LIS into the EHR and to ordering providers.

Hermes focuses on operational scale and interoperability: HL7 and FHIR-friendly connectivity, consistent identity resolution, and fulfillment paths that match how requestors already obtain records — without replacing your patient or provider portals.

High-volume panels and recurring orders
LIS-first integration and standard lab coding
Supports legal, insurance, and operations use cases with valid authorization

Genetic & specialty laboratories

Genomic, hereditary, somatic oncology, carrier, and pharmacogenomics programs produce structured variants, interpretive summaries, and long-form reports. Turnaround, consent, and data sensitivity often differ from core lab testing.

Hermes respects specialty workflows and governance: we route requests only where authorization and policy allow, and we do not pit labs against each other — neutrality means your assay mix, pricing, and strategic relationships stay private.

NGS panels, PGx, and rare-disease testing programs
Rich reports and structured genomic payloads where you elect to share
Alignment with genetic privacy expectations and lab-specific policies
Neutral Platform

Why Neutrality Benefits Lab Partners

As an independent intermediary, we protect your laboratory data and commercial position while enabling compliant connections to authorized requestors.

Data Security

Your laboratory data is encrypted at rest and in transit. Access is controlled by authorization and consent.

End-to-end encryption
Role-based access
SOC 2 compliant

Simple Integration

Connect through HL7 v2, FHIR, LIS exports, or secure flat files. We adapt to your middleware and release workflows.

Multiple format support
Automated data ingestion
No workflow changes

Transparent Reporting

Real-time dashboards show exactly how your data is being used and revenue generated.

Usage analytics
Revenue reporting
Compliance dashboards

A neutral intermediary

Test mix, requisition patterns, pricing, and integration choices stay between you and Hermes. The same partnership standards apply to every lab participant.

Ready to Partner?

Ready to partner as a laboratory?

Join our network of lab partners and connect clinical or genetic testing data to authorized retrieval workflows across the Hermes ecosystem.

Request a Demo