Unlocking Access to Identified Health Data
Hermes Health is a neutral middleware platform designed to simplify and streamline access to identified patient health data
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Medical Record Retrieval is Hard
Your team spends hours every day on tasks that technology should handle instantly
Hours of Manual Work
Your specialists spend 2-3 hours per case just finding the right facilities to contact, turning detective work into your biggest expense.
Patient Memory Problems
Patients can't remember where they received care, leaving your team to guess.
Disconnected Systems
Data sits in silos, requests get lost in email chains, and there's no unified view of your retrieval operations.
One Network. One Workflow. One API.
Our solutions work sequentially to transform fragmented, manual record retrieval into a streamlined, automated process
Pre-Processing
Validate authorizations and discover patient care sites before submitting requests
Routing
Identify the correct facility and determine the optimal delivery path for each request
Post-Processing
Deliver records, process documents, and provide complete audit trails
Six Powerful Solutions. One Complete Platform.
We've built the technology stack that automates every aspect of medical record retrieval
Hermes Data Network
Intelligent healthcare data exchange that connects all your systems and automates data flow between providers, eliminating manual data entry.
Learn moreAuthorization Checker
Validates HIPAA authorizations in 60 seconds. Flags missing elements, patient mismatches, and sensitive-information consent issues before you submit.
Learn moreSite Sonar
Automatically identifies where patients received care using insurance claims data. No more detective work - just instant, accurate facility lists.
Learn moreSite Finder
Combines geospatial filtering with AI-based matching to pinpoint the correct facility from messy or partial address information.
Learn moreWhite Label Portal
Complete case management platform your team will actually want to use. Branded for your business with intuitive workflows that save hours daily.
Learn moreAPIs
Powerful automation APIs that integrate with your existing systems, enabling custom workflows and seamless data exchange.
Learn moreNeutrality is our Super Power
Hermes Health operates as a neutral intermediary, facilitating interactions between Requestors and Custodians of Identified Data: ROI, EHR, and RWD Sources
Secure Integration
Allows Partners to integrate without exposing sensitive business information to other Partners such as their:
Universal Standard
Setting up a universal compliant standard for requesting and receiving identified data
"Our neutrality allows us to create value for all stakeholders in the health data ecosystem, ensuring that everyone benefits from more efficient, compliant data exchange."
Trusted Intermediary
As a neutral third party, we facilitate secure data exchange while protecting the interests of all stakeholders.
Unlocking Use Cases Beyond Treatment
HIEs and TEFCA serve treatment data exchange only. Hermes unlocks payment, operations, and patient-authorized workflows that other networks cannot.
Treatment
Shared between providers to diagnose, treat, or coordinate patient care
Payment
Shared to bill, collect, and obtain reimbursement including eligibility and claims
Operations
Quality improvement, utilization review, audits, compliance, and business management
Patient Authorized
Disclosed when a patient provides valid authorization for their medical record
Transform Your Bottom Line
See the measurable impact on your operations, team productivity, and client satisfaction
90% Time Savings
Turn hours of facility hunting into minutes of automated discovery. Your team focuses on high-value work, not detective work.
95% Accuracy
Eliminate guesswork with verified provider data. Reduce failed requests and client frustration with precise facility identification.
Instant ROI
Process more cases with the same team. Higher margins, faster turnaround, and happier clients starting from day one.
See It In Action
Our White Label Portal provides everything you need to manage your entire medical record retrieval operation
Comprehensive Dashboard
Get a complete overview of your projects, record requests, and patient data. Our intuitive dashboard gives you real-time insights into your workflow status.
Real-time Metrics
Track key metrics like total projects, record requests, and unique patients in one place.
Status Distribution
Visualize the status of all your record requests with interactive charts and breakdowns.
Streamlined Record Requests
Easily create, track, and manage medical record requests. Our system automates the retrieval process, saving you time and resources.
Batch Uploads
Upload multiple requests at once to save time and expedite the retrieval process.
HIPAA Authorization
Securely manage patient authorization documents with built-in HIPAA compliance.
Detailed Record Management
View and manage comprehensive details for each medical record. Access all relevant information in one organized interface.
Complete Documentation
Access all patient records, documents, and history in a single, organized view.
Quick Actions
Perform common tasks directly from the details view, saving time and streamlining workflow.
Simplified Invoicing
Generate and manage invoices with ease. Our platform automatically tracks billable requests and provides a clear overview of your financial status.
One-Click Invoices
Create professional invoices instantly with all the relevant patient and request information.
Payment Tracking
Monitor pending and paid invoices with clear status indicators and payment date tracking.
Trusted by Record Retrieval Industry Leaders
Companies across the record retrieval industry rely on Hermes to automate their operations and scale faster
"Hermes cut our facility discovery time from hours to minutes. We went from processing 200 cases a month to over 500 — with the same team. The ROI was immediate."
"The Authorization Checker alone saves us 20+ hours a week. We used to lose days waiting for callbacks on rejected auths. Now we catch issues before they ship."
"We tried building this in-house and failed. Hermes gave us a production-ready platform in weeks, not years. Our clients love the white-label portal."
Start Your Automation Journey Today
Join the leading record retrieval companies that have already transformed their operations. See why Hermes Health is the trusted choice for automation.
No commitment required. See results in your first week.